Chances are that you think of yourself as at best, an OK listener. Some might even consider that they were very effective at listening. Most people do. What though, if you asked those around you? What would be the feedback?
Don’t be tempted to overlook your blind spot – in order to effectively connect with others, you need to listen. Really listen.
BUT GET THIS RIGHT and learn to communicate and a new world unfolds.
You will understand and be able to respond to people’s behaviour in a new and positive way. Get it right and you will know that you are really understanding the issues and they will know it too. Get it right and you’ll be able to disperse that anger, annoyance or frustration with a client, colleague or family member.
Of course, you may not get it right all of the time, but you want to get it right more often than not. Get it right and you WILL once again have that great feeling that you were able to handle the problem, you understood when they needed understanding, and gave them support when they needed a solution.
To do this merely requires you to discover some simple skills about how to communicate and how to respond in difficult situations when others are upset, angry or depressed. There is of course, work involved in learning the skills, and even though these techniques have been psychologically proven throughout the world, you do not need to be a psychologist or a behavior expert to make them work in your life right now. Indeed some of these principles can start to work in minutes.
Your investment for this audiobook is US$9. You get the entire book professionally narrated for you in MP3 format, so you can listen in the car or on your iPod or on any other device.
Have you ever had the experience of having someone tell you that they are a really good listener or that they are good with people, but within a very short while in conversation, you realise that quite the opposite is true? I remember once running a therapy group a long time back and one woman in the group introduced herself and indicated that she felt one of her strengths was being a “a good listener”, but in the very next group exercise, she could not remember her partner’s name that she had just been talking to previously nor anything about her!
People often ask me, “How can you be a good conversationalist?” “How can I conduct a good conversation” and of course, I sometimes get, “What do you say after you say hello?”
Communication is more about what you do than what you say
This book shows how to communicate well, how to be an effective listener and how to NEVER be stuck for words.